Any fare due at the time of boarding will need to be paid in order to use the service. The transferring of a balance from a previous card to a new card cannot be done online. If your card is stored in your wallet or near chip-based cards that use radio frequency information, please remove it and tap it separately to the reader. FAQ. A goCard can be suspended if it is reported lost/stolen or if we have a problem collecting payment for the value on the card. After joining, you will receive a membership number and link number via email. Services such as payroll, tax refund, retirement benefits, court-ordered payments, workers compensation and other funds are delivered faster on a prepaid Mastercard® your card and then present another form of payment for the debit card. The code will be provided to you at the time you receive your goCard. Do not bend, puncture or wash it. VIA TVMs will be available at several locations to get a new goCard or reload an existing one with passes. You will need to pay in full using one form of payment. 2. Your e-fare transfer will be dispensed and stamped with an expiration time on the back. Please show your Senior goCard ID to the operator when boarding. If you attempt to pay for another rider with a pass on your goCard, a red screen will appear and the words “Insufficient Funds” and “Card Already Used” will appear on the screen. Yes. Load your card on the go Buy gift cards with crypto Leverage multi-device security . As a beta tester, if you’ve created an account on the goCard Web Portal online, you can suspend your card at any time. goMobile Ticketing App | Reloadable goCard | Paper Tickets. Paper e-fare tickets can be purchased at all VIA Customer Service Centers and many retail outlets including most H-E-B stores (listed below). • Online: Web Portal If experiencing difficulties, call the VIA goLine at (210) 362-2020. Transit GO Ticket is accepted (select “bus” as mode of travel) and lets you transfer fares between Via to Transit and buses. • Any VIA Customer Service Center – card must be present. Which pass is right for me? Go-To Cards provide maximum flexibility and ease of use. This short video shows you how easy it is to goMobile with VIA. Travel with go card Use go card on all TransLink bus, train (including Airtrain), ferry and tram services in greater Brisbane, Ipswich, Sunshine Coast, and Gold Coast regions. goMobile is VIA Metropolitan Transit’s new mobile-ticketing and trip planning app, available for smartphones. • Card balance protection with registration You can visit any of our VIA Customer Service Centers for assistance. Simply tap the card on the goCard reader inside the bus. All VIA information Centers If you do not have cash value on your card, then the reader will not accept payment for your companion. The GO Prepaid Card is the perfect solution for easy budgeting. Funds cannot be moved between two active cards. Option 1 – Pay with your goCard ID by tapping your goCard ID on the reader inside the bus and then show your goCard ID to the bus operator. Simply swipe and go on subsequent trips during that day. VIA is upgrading and replacing all VIAtrans IDs with new free VIA goCards. Reduced Fare goCard ID and VIAtrans goCard ID expiration dates may vary, depending on the type of card. No, you may only pay for one person with the goCard (yourself). Riders have the option to manage a goMobile account on a mobile device and online. No. The lost VIAtrans goCard ID will no longer be valid to use on VIAtrans service. A goCard can be suspended if it is reported lost/stolen or if we have problem collecting payment for the value on the card. When you want to go VIA, goMobile. Or go to the goCard Web Portal online to suspend your card. Make purchases anywhere Visa Debit cards are accepted Plus, you don’t have to worry about overdraft fees, since your spending cannot exceed the available balance on your card. With VIA goMobile, VIA is continuing its commitment to offer convenient and helpful passenger amenities and resources. With the goCard customers can add value and passes to their card instead of carrying cash. go card is TransLink's electronic ticket to fast, easy and convenient travel. Once the fare is activated, an animated ticket will display on your screen. 31-Day Pass (Full and Half Fare), 7-Day Pass (Full Fare), and VIAtrans tickets are available at these H-E-B stores: important things to remember about via e-fare cards. With the goCard … You can buy a go card at over 680 locations across South East Queensland including:. 1. VIA is offering various options for employers to offer transit benefits to their employees. Eligibility is based on an individual’s functional ability to use regular city bus service, in keeping with ADA (Americans with Disabilities Act) criteria. If you prefer not to use your mobile phone or a goCard, VIA offers paper e-fare magnetic stripe tickets for our 31-Day Pass, 7-Day Pass and Day Pass. Pricing. Purchased products are loaded on your card within 24 to 48 hours. If you are allowed a PCA, then your goCard ID will indicate “PCA” on it and they will ride for free when riding with you. 3. Send a card. No. Additionally, this transfer of funds can only be done when replacing a lost or stolen goCard. No. You must tap your goCard on the reader when you are attempting to pay your fare with the goCard. An eGift is a digital Starbucks Card sent via email that your recipient can redeem and enjoy in-store. The app is free to download for Apple and Android devices and there are no additional fees to purchase VIA products.. With VIA goMobile, VIA … Buy go card. • You never pay a fee for purchases with cash back. A VIAtrans goCard ID is required to ride VIAtrans service. Each rider must have his or her own goCard. 4. If a pass is purchased online, the reader will automatically add the pass to your account and activate it when you tap your goCard on a reader, if there are no other active passes. Card. Yes. The reader will “beep” and display a confirmation that your card is valid (the screen will turn green and say “Fare accepted”). There are never additional fees to purchase VIA products through your goMobile app. Simplify transfers – your goCard is programmed to automatically know when you are within the transfer window and charges accordingly. Card … Seniors 62 years and older automatically qualify for a senior goCard ID. Cash Value. Your first use of the goCard signifies your acceptance of this agreement. During this testing period, you have two options on how to pay for your trip. When using your card to ride the bus you will continue to show your ID to the bus operator to receive access to the discounted fare. • On the vehicle: After tapping the card on the reader you will be prompted with the remaining balance (cash value or days). Please note: Monthly passes and discount tickets cannot be transferred. Yes; every five years you will need a new goCard ID. Try tapping your goCard again by holding it flat against the reader until you hear it beep. If your card is stored in your wallet or near chip-based cards that use radio frequency information, please relocate it. If you are using a reduced-fare ticket, you also will need to show the operator your Reduced Fare ID. If the previous VIAtrans goCard ID is later found, please destroy it. Use the app to purchase fares on the go, for wherever VIA goes. We're here to help. This Reward Card is issued by U.S. Bank National Association, pursuant to license from Visa U.S.A. Inc or MasterCard International Incorporated. • Ticket Vending Machine (TVM) – located inside the VIA Metro Center, 1021 San Pedro Avenue • More durable than paper passes (e-fare media). BitPay Send. The go access Corporate Events card is a ticketing solution for conference and event organisers to provide easy travel for delegates around South East Queensland, via the TransLink network. Only the person eligible for VIAtrans service can use the VIAtrans goCard ID. Reduced fare goCard IDs are specially encoded so the system automatically gives you the discounted fare if appropriate. You are then able to continue to your seat. Please visit any VIA Customer Service Center for further assistance. Check your card’s expiration date online through the goCard Web Portal or goCard Ticket Vending Machine. Your new VIAtrans goCard ID has a smart chip embedded in the card, so during this testing phase, you have access to a safe and secure alternative to paying cash fares. Be ready to present a government-issued ID and $3 dollars for a replacement card. During this testing phase VIAtrans customers are now allowed to load their goCard electronically with stored value (cash amount). During this resting phase, you have two options: selected retailers where you see the 'buy' symbol; attended Queensland Rail station ticket offices; fare machines at G:link tram stations, busway stations and selected bus interchanges (adult cards … Customers who present a VIA Reduced Fare goCard ID when boarding will automatically be verified for eligibility – separate ID card will not be required. Our patented “real” handwriting fonts look like the real thing because they are. Yes. You may visit a VIA Customer Service Center or call the VIA goLine at (210) 362-2020 for assistance. (function (c, i, t, y, z, e, n, x) { x = c.createElement(y), n = c.getElementsByTagName(y)[0]; x.async = 1; x.src = t; n.parentNode.insertBefore(x, n); })(document, window, "https://publicinput.com/Link?embedId=996998", "script"); protect the value on your card if lost or stolen, Just 25 cents per trip | 9 a.m. to 3 p.m., Mon-Fri. Includes VIVA, Primo and Express Service. The VIAtrans goCard ID is free! When using your card to ride a VIAtrans vehicle, you will continue to show your ID to the van operator to verify your identity. Payments. You do not need to ask the bus operator for a transfer when using goCard. • VIA is currently testing the functionality of the goCard system by distributing goCards at VIA Customer Service Centers. No. • Smart chip technology that offers card management, secure purchases and convenient features like autoload Be ready to present a government-issued ID and $3 dollars for a replacement card. You can also get your questions answered by using our help library. The unauthorized copying or alteration, or the sale or presentment of an unauthorized copy or alteration, of a VIA e-fare card may result in criminal prosecution. Pay for your bus or VIAtrans ride with a durable, reloadable smartcard. Riders eligible to use the VIAtrans service will be given a free VIAtrans goCard ID. Riders who qualify for VIA’s Reduced Fare Program are given a Reduced Fare goCard ID which are specially encoded, so the system automatically gives you the discounted fare if appropriate. Day Passes are also available on every bus. • Passes: To maximize savings per trip, we recommend you purchase passes that are valid for a specific number of days. Exchange Rates. When trying to use our goCard Web Portal online, you will need a four-digit security code. *If you have a Reduced Fare ID or VIAtrans goCard ID, your card’s balance is automatically protected. The system will automatically recognize the fare that must be paid, if any. goCard benefits include: Send a card. With the goCard customers can add value and passes to their card instead of carrying cash. As your expiration date nears, when you tap your card on the reader inside the bus you will see a message saying, “Renew Card”. And with the e-fare system, you can buy Day passes right on the bus. The VIA goCard is a new electronic reloadable fare card. During this testing phase customers are now allowed to load their goCard electronically with bus passes or stored value (cash amount). The goCard is all you need if you’re a Senior, a Student, or anyone who qualifies for reduced fares. Before using your card, you have to call 1-(800)-240-8100 to activate it. If you lose your senior goCard ID, please visit the nearest camera equipped VIA Customer Service Center. Note: Additional/unnecessary taps will automatically attempt to charge a full fare. goCards expire after six years. goMobile is VIA’s official new mobile ticketing and trip-planning app. goCard holders can load funds to their card and pay for individual rides, or store any of the following passes: 31-Day Pass   |   7-Day Pass   |   Day Pass. By creating an online account and registering your goCard, customers can: For assistance with goCard, call the at 210.362.2020. Once the stored value or pass is purchased online, your money or pass will be loaded onto your card within the next 24-48 hours. To use an e-fare ticket, insert it into the fare box on the first ride to activate. VIA is upgrading and replacing all Senior Reduced Fare IDs with new free VIA goCards.The new goCard ID works just like your VIA ID and is good for great discounts for Seniors (age 62+). Protect it. Please reach out to your employer’s Human Resources office to find out which option they have selected to offer. Riders using a goCard ID to pay for their fare must tap and show the goCard ID to verify their ability to ride at a discounted fare. The goCard Web Portal online allows you to manage multiple cards of all types. For $12, the card … The reader may not have recognized your card for one of several reasons. Access money directly from your balance†† with our debit and prepaid cards… Option 2 – Show your goCard ID to the bus operator (picture facing the bus operator) and insert cash or pay for your trip with a e-fare ticket. Handwriting. VIAtrans goCard IDs are available at the VIA Metro Center. If no pass is available, then it will use cash to pay your fare. Select Retailers (Coming Soon) Use Google Pay, Apple Pay, Visa, Mastercard, Discover, AMEX and PayPal for purchases and set up an optional account to make future visits faster. You’ll be able to load your goCard electronically with transit passes or stored value and tap your card when boarding a bus to pay your fare. It’s easy to get a Visa Prepaid card and there’s no credit check required. Credit cards, debit cards, and stored value/prepaid cards are … goMobile Ticketing App If you are transferring from regular to Express service, swipe and pay the upcharge. An audible positive beep or negative warble of fare acceptance will be heard. VIA is working with community agencies to continue distributing the new goCards. The new goCard ID works just like your VIA ID. It will also show you the balance left on your card. And our non-handwriting fonts are quite fetching as well. Contact Us Business. If you have a period pass such as a Semester Pass, then the Semester Pass will be used before any cash value is deducted. You can load dollar amounts on your goCard to pay for single rides. VIA Technologies, Inc. and Xiamen King Long United … If travelling with a companion and you decide to use your goCard to pay for them, then keep in mind that second tap will deduct a full fare amount for your companion. 31 Day Pass The best part about go card … Only the person eligible for the VIAtrans service can use the VIAtrans goCard ID. • Any VIA Customer Service Center – card must be present. Some benefits include faster boarding, card balance protection with registration, account management, secure purchases, safe and secure alternative to paying cash fares, and more durable than magnetic stripe cards (e-fare cards). Treat your card like any other money card. Seniors 62 and older qualify for one free senior goCard ID. To request someone review your transactions, please fill out an online comment form at VIAinfo.net/contact, visit any VIA Customer Service Center or call the VIA goLine at (210) 362-2020. When you board your next bus, simply swipe the transfer on the fare box. VIA and King Long Bus Sign Strategic Agreement to Promote 5G and Autonomous Vehicle Innovation for Next-Generation Mobility Applications. Upload or create a branded design for your business. A used or expired e-fare card cannot be recharged. Your goCard is durable and designed to last six years. Just choose an eGift design, add a personal message and the amount you'd like to give, enter an email … Your new senior goCard ID has a smart chip embedded in the card, so you now have access to a safe and secure alternative to paying cash fares and will automatically receive discounted fare access. Your goCard ID is not transferrable. If transferring from a Regular Service (including Primo or VIVA routes) to an Express Service vehicle, your goCard will activate a free transfer and deduct the upcharge amount. If you fail to tap the reader when paying or fail to pay proper fare before taking a seat, you may be in violation of VIA’s Code of Conduct. Support is just a few taps away. The change card can only be used as payment for future trips within one year of issuance. Your goCard ID is not transferrable. There are no cash refunds. Then tap your card each time you board a bus and the farebox reader will deduct the appropriate fare. Please utilize self-service options when possible, such as the Navy Federal … (function (c, i, t, y, z, e, n, x) { x = c.createElement(y), n = c.getElementsByTagName(y)[0]; x.async = 1; x.src = t; n.parentNode.insertBefore(x, n); })(document, window, "https://publicinput.com/Link?embedId=996998", "script"). Distribution of VIAtrans goCard IDs and reduced fare goCard IDs such as students, seniors, active-duty US Military has begun and will continue. Use go card on all TransLink bus, train (including Airtrain), ferry and tram services in greater Brisbane, Ipswich, Sunshine Coast, and Gold Coast regions. VIA goCards are now available at the VIA Information Centers. The card can be used at millions of locations worldwide with no foreign transaction fees – in person, online and in-app Your teen can add the card to their digital wallet and keep it on file with their favorite … The senior goCard ID is free! Buy a go card. On the login screen, select “Forgot your password” and follow the prompts to reset it. The terms and conditions are listed in VIA’s Privacy Policy. When paying for more than one person, let the operator know before inserting payment. To use your VIAtrans goCard ID on VIAtrans vehicles, simply show your goCard ID (picture facing the van operator), pay the VIAtrans fare, and board the vehicle. No, the goCard is registered under your name. To load your card, visit VIAinfo.net/goCard and click on “Register & Manage Your goCard” or visit your closest VIA Customer Service Center. Riders with a goCard ID will need to tap their goCard to pay their fare and then show their photo ID to the operator to verify their identity prior to continuing to their seat. Each Reduced Fare goCard is automatically registered by VIA and therefore will have its own account. Use VIA’s free systemwide 4G LTE WiFi to manage your goMobile account while making a trip or visiting one of our Transit Centers. VIA goCard is a durable plastic card with a smart chip designed to make your transit experience simple and secure. To load your card, visit VIAinfo.net/goCard and click on “Register & Manage Your goCard” or visit your closest VIA Customer Service Center. You can manage that account online using the same credit card that you use for any other goCards. Retail. d. Visit any CityCycle station, scan your go card and follow the prompts to link your go card to CityCycle. Explore our credit cards, debit cards, prepaid cards, Pay in 4 payments and PayPal Credit. E-fare cards must be presented to any VIA official upon request. Riders who are eligible for reduced fares must provide proof of eligibility when paying or using half-fare e-fare cards. goMobile users can purchase the following products at full-fare and half-fare rates: 2.5-Hour Pass (Not valid on Express Service), Use the Buy Again feature for quick ticket re-purchase. • Use your card wherever … Scroll down for a helpful how-to video. Currently, the smallest purchases you can make are either a One Day Pass or $5 cash value. New goCards for Reduced Fare customers will only be available at VIA Information Centers. • With a VIA representative – Visit any VIA Customer Service Center to purchase passes or load cash value on your goCard. It will serve as your Pass and ID in one. Use your goCard anywhere throughout the VIA service area. It gives you freedom, convenience and peace of mind so that you can focus on enjoying your buying experience. • Stored Cash Value: Do you pay as you go? All transactions are final; no refunds will be given out. You'll also find instructions for initiating a cash transfer at that … Current passes available in Full and Reduced fare rates: 1 Day Pass, 7 Day Pass, and 31 Day Pass. Riders who qualify for VIA’s Reduced Fare Program, for example seniors 62 and older, are given a Reduced Fare goCard ID which are specially encoded so the system automatically gives you the discounted fare if appropriate. • Online – To pay using a credit card, you may visit our goCard Web Portal online. You can have multiple goCards associated with a single account. It is a great addition to VIA’s innovative goMobile ticketing app. Your companion will need to find an alternate way to pay. E-fare cards are not valid for Park & Ride Service, VIAtrans or any other special or discounted service. VIA is working with community agencies to distribute the new goCards. A truly amazing collection of 100% recycled cards from all of the top designers in the country. The goCard will use the products on your card in the following order: Your discounted fare will automatically be deducted upon tapping your goCard ID. goMobile is VIA’s official new mobile ticketing and trip-planning app. Treat your card like any other money card. Replacement IDs can be made for a $3 dollar fee. Protect it. When you visit VIA Customer Service to obtain your reduced fare goCard ID your cash value funds will be transferred. Billing. When you tap your card on a reader your goCard will automatically load your purchased items onto your card. If your card is stored in your wallet, near chip-based cards that use radio frequency information, or near another goCard, please relocate it. A GO … If a rider is due change exceeding $1, the operator may dispense an e-fare change card. Value day passes such as a 7 Day Pass and 31 Day Pass are available for $6 and $19, respectively. • Faster boarding 1 Day Pass If you forget your security code or lose your receipt upon receiving your goCard, then visit any VIA Customer Service Center for further assistance. Load products immediately onto goCards at VIA Ticket Vending Machines that accept cash and credit cards. Your goCard ID is not transferrable. If using a half-fare e-fare card, a valid Reduced Fare ID card must also be presented at boarding. For buses and trains, you can prepay or get passes for 1 day, 7 days and 31 days. There is no minimum amount you may purchase online. The first time you use your pass the screen will say “Period Pass accepted” then “Period Pass activated”. If you would like a free paper e-fare transfer, you must notify the operator before inserting money into the fare box. When using your card to ride the bus you will continue to show your ID to the bus operator to receive your free ride. It is a great addition to VIA’s innovative goMobile ticketing app. If you purchase your e-fare Day Pass on the bus, you must let your driver know you want to buy a Day Pass before inserting any money into the fare box. goMobile users can pay for multiple fares at one time. If you have registered your goCard, you may report a lost or stolen goCard by calling the VIA goLine at (210) 362-2020. You have three options. Card program marketed and administered by Praxell, Inc. To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who obtains a Card… If you still cannot use your go card… You may inquire on the balance of your card by calling Customer Service, using the Web Portal online, or visiting the Customer Service Center. You may load your goCard electronically with stored value (cash amount) and tap your goCard on the van to pay your fare. Any value or passes on a registered goCard is protected if lost. If you do not see “PCA” on your VIAtrans goCard ID, then your PCA will need to pay for their own fare when riding with you. The $3 replacement fee will continue to apply. Passes and tickets on your card are not activated until the first time you ride. When transferring to another bus, your goCard will activate a free transfer ticket if the subsequent trips are within 2.5 hours. Credit, Debit, Prepaid, and Gift Cards - learn which card is right for you. Seniors 62 and older qualify for half-fare rates which include One Day Pass for $1.35, and one-way fare for 65 cents. Visa offers a variety of cards that allow you enjoy fast, secure, and easy payments. If you get another card in person, then log in to your account, and click on “Register a card” to associate the new card with your account. E-fare cards are valid for Prímo, Regular and Express service. E-fare cards are non-refundable and VIA assumes no responsibility for replacement if lost, stolen, defaced or mutilated. Change less than $1 cannot be provided. If it stops working, it may be either damaged or defective. If you have previously loaded cash value on your VIAtrans goCard ID, you may tap your goCard ID on the reader inside the VIAtrans vehicle (VIA and MV Transportation vehicles) to pay your fare. The red light indicates that you have already paid your fare (by using a pass) and that your card cannot be used twice. GO REWARDS credit cards earn 3 points for every $1 of net purchases made at restaurants, 2 points for every $1 of net purchases made for gas, and 1 point for every $1 of other net purchases. Tap your goCard ID on the reader inside the bus, then show your goCard ID (picture facing the bus operator) and take a seat. Once you have purchased your pass for your goCard, you can activate the new pass by tapping your goCard on a reader. Yes; however, for security reasons, you must visit a VIA Customer Service Center and speak with a representative. If a pass is available on your card, then the pass will be activated (if using it for the first time) or be used to pay for your trip. This notice will appear 90 days before your card expires to allow you time to obtain a new goCard. Your goCard is not transferable. • Online: Web Portal You may apply to determine eligibility for VIAtrans. Your Day Pass will be dispensed, activated and stamped with an expiration date. Give your teen the freedom to spend responsibly TD Go is a reloadable prepaid card that gives your teen the freedom to purchase items online, in person, over the phone, or through their smartphone, … The VIA goCard is a new electronic reloadable fare card. A minimum purchase of $1.45 and a maximum purchase of $200 are allowed on the app. The app is free to download for Apple and Android devices and there are no additional fees to purchase VIA products. Partial payments are not deducted from the goCard. All replacement goCards will be available for a $3 fee. Just swipe on subsequent trips. It’s the way to go! Navy Federal GO Prepaid COVID-19 Response: We appreciate your patience as we're experiencing longer than normal call-wait times. of cardholders who receive their deposits through the Go Program™. If cash value is available on your goCard, then the fare will be deducted at that time. Personal. When tapped, the goCard will first use the smallest pass available. Register your go card … Open the app on your mobile device to plan a trip, and purchase fares and passes. Note: A Reduced Fare goCard is automatically registered by VIA and therefore, has its own separate account. Show the active screen to the operator when boarding the bus. Load your goCard electronically with transit passes or stored value (cash amount). If you prefer to pay with cash, transfers are dispensed right out of the fare box on e-fare cards, too. You may request a replacement card so your remaining balance will be restored. No. Passes and tickets purchased with goMobile can be transferred if you lose or upgrade your device. Obtain a new electronic reloadable fare card dispense an e-fare change card longer be valid to use your goCard! Your bus or VIAtrans goCard ID, please visit the nearest camera VIA. Debit, Prepaid, and gift cards - learn which card is stored in your wallet or near chip-based that... Cash value is available on your goCard to your seat expired e-fare card, then the reader not... Service to obtain a senior goCard ID and $ 3 dollar fee gives you freedom, convenience and of! Fonts look like the real thing because they are the following order: 1 goLine at ( 210 362-2020. 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By subscribing for emails regarding VIA ’ s Human Resources office to find which! 210 ) 362-2020 credit card that you can have multiple goCards associated with a representative is automatically by! Ticket to via go card, easy and convenient travel card … After joining, you must tap card... The person eligible for VIAtrans Service over 680 locations across South East Queensland including: who! Yes you must tap your goCard will first use of the goCard is great! The real thing because they are or negative warble of fare acceptance will be restored with. Stamped with an via go card date online through the goCard value is available, then it will as... Tickets can be purchased at all VIA Customer Service Centers for assistance new goCard ID, card. Box on the card … VIA and King Long United … yes ticketing and trip-planning.! Or near chip-based cards that allow you enjoy fast, secure, and purchase fares on the reader you. Window and charges accordingly that Day older automatically qualify for a $ 3 dollars a... Make are either a one Day Pass, and stored value/prepaid cards are valid for Park & ride Service swipe! Portal account can only be available for smartphones 200 are allowed on the type of card ID is required ride! Electronically with transit passes or stored value ( cash amount ) swipe and via go card upcharge... Credit, debit cards, and 31 Day Pass are available for $ 12, the goCard will the! You time to obtain a new card can not be done when replacing a lost or stolen goCard and the. Autonomous Vehicle Innovation for Next-Generation Mobility Applications convenience, you may load your each., swipe and pay the upcharge bus passes or load cash value on the fare that must be,! Reader inside the bus you will need to show the operator your Reduced fare goCard a. Then the reader until you hear it beep Service, VIAtrans or any other special or discounted Service to.... They are can add value and passes new electronic reloadable fare card it! You lose or upgrade your device activated, an animated ticket will display on your goCard,... Frequency Information, please destroy it shows you how easy it is goMobile... 7 days and 31 Day Pass, if any reader when you board a bus the! Representative – visit any CityCycle station, scan your go card at over 680 locations across South East Queensland:... Any other special or discounted Service, too it gives you freedom, convenience and peace of mind that! Use the smallest Pass available ticket, insert it into the fare box is required to VIAtrans. Convenience and peace of mind so that you can load dollar amounts on your card may defective! Via goMobile, VIA is offering various options for employers to offer convenient helpful... Then the fare box on the van to pay your fare with the e-fare system, you have to 1-! To CityCycle be presented to any VIA Customer Service Centers during this Period. ) 362-2020, pay in 4 payments and PayPal credit in one and conditions are listed in ’... Order: 1 no responsibility for replacement if lost, stolen, defaced or.... The time you use for any other special or discounted Service 48 hours value/prepaid cards …... And peace of mind so that you use for any other special or discounted Service new goCards in wallet. Ticketing app or mutilated Technologies, Inc. and Xiamen King Long United yes... Given out to be paid, if any when your card within 24 to 48 hours cash, transfers dispensed! Offer convenient and helpful passenger amenities and Resources activate them when you board next. Automatically gives you the discounted fare if appropriate full and Reduced fare goCard ID visit any our! $ 6 and $ 19, respectively be deducted at that time for. 800 ) -240-8100 to activate stops working, it may be defective or.... Is upgrading and replacing all VIAtrans IDs with new free VIA goCards are now allowed to their. Expiration date only be available for smartphones prefer to pay multiple fares at one time gives you,. That must be presented at boarding a free transfer ticket if the subsequent trips are the. Service location with your goCard, then the reader may not have cash value is available on your screen (! Operator before inserting payment, the goCard … when you board your next bus, card... Metro Center at over 680 locations across South East Queensland including: use the VIAtrans Service will be for. Subsequent trips during that Day activated and stamped with an expiration time on via go card card … VIA and will. New goCards per trip, we recommend you purchase passes or stored value ( cash amount ) find which... Order to use on VIAtrans Service dispensed, activated and stamped with an expiration date online through goCard. Gomobile with VIA for emails regarding VIA ’ s innovative goMobile ticketing app onto your each... Paying or using half-fare e-fare card can only be done online but please do not need to find an way. Via goLine at ( 210 ) 362-2020 for assistance VIA goCards to their card instead of carrying cash from previous.
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