Dear scottk44travel, Thank you for taking the time to share your feedback with the TripAdvisor community. Mandarin Oriental Jumeira, Dubai offers guests a wide range of dining experiences, with six distinctive restaurants, bars and lounges, headed by internationally-acclaimed chefs, providing innovative cuisine and world-class mixology in a vibrant. From the welcome and airport pîck-up and our return to the airport, the whole staff was charming and attentive, very professional. The spacious lounge features an open-plan kitchen, a drawing room and private dining areas complete with floor-to-ceiling windows providing superb views of the Dubai skyline. At some point it felt that the hotel were not staffed well but may be because there was lots of people. I cannot emphasize how unprofessional and disappointing the Mandarin Oriental Jumeira experience was. Own or manage this property? Sincerely, Werner Anzinger General Manager. Now £433 on Tripadvisor: Mandarin Oriental Jumeira, Dubai, Dubai. Netsu by Ross Shonhan is our Japanese Steakhouse from acclaimed Chef Ross Shonhan. Beautiful hotel, EXTREMELY UNPROFESSIONAL front desk staff/supervisor, The Mandarin Oriental Jumeira is a beautiful hotel in an great location. The staff speaks multiple languages, including Russian, Arabic, and Filipino. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. We do hope to have the opportunity to welcome you back soon to our resort. Mandarin Oriental Jumeira, Dubai: Mandarin oriental dubai - See 575 traveler reviews, 958 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai at Tripadvisor. The staff speaks multiple languages, including Russian, Arabic, and Filipino. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Prices are calculated as of 16/11/2020 based on a check-in date of 29/11/2020. Top room amenities include a minibar, air conditioning, and a flat screen TV. Regards, Werner Anzinger General Manager. I've been coming here quite regularly since MO Dubai opened, most recently last week. What are some restaurants close to Mandarin Oriental Jumeira, Dubai? Mandarin Oriental Jumeira, Dubai, Dubai: See 576 traveller reviews, 964 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #190 of 727 hotels in Dubai and rated 5 of 5 at Tripadvisor. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Staff were always greeting you while in the lobby. Yes, Mandarin Oriental Jumeira, Dubai offers an airport shuttle for guests. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Our room looked the sea ocean and views of the pool. With so many other incredible hotel choices in DUBAI don’t open yourself up to this kind of unnecessary treatment where you are held hostage and locked out of your room by an authoritative front desk supervisor who does not understand the contracts the hotel has with a third party like American Express. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Nearby attractions include Mercato Shopping Mall (0.09 miles), Vox Cinemas (0.05 miles), and Grand Cinemas Mercato Mall (0.09 miles). We are pleased to learn that you had a great experience with us and we all hope to have the opportunity to welcome you back soon to our resort. I am a surgeon and was traveling to Dubai with my son on business. We were told by the employees about their other hotel in abu dhabi and we want to go visit next time around. Mandarin Oriental Jumeira, Dubai, Dubai: 577 Hotel Reviews, 964 traveller photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #195 of 733 hotels in Dubai and rated 5 of 5 at Tripadvisor. The front desk staff then brought their supervisor over who began lecturing me about how the hotel had been trying to contact me and that I did not have a late check out. at 1:30pm to find we had been locked out of our room. Very busy at the beach but managed to find a place to sit with family. What food & drink options are available at Mandarin Oriental Jumeira, Dubai? Everything was excellent and the catering also, the breakfast at the restaurant The Bay, the in dining room service. Overlooking both the pristine waters of the Arabian Gulf and Dubai’s glittering skyline, Mandarin Oriental Jumeira, Dubai is the closest luxury beachfront resort to Downtown Dubai and to the city’s main attractions: 5 min to La Mer, 15 min to Downtown Dubai, home to Burj Khalifa, the Dubai Opera, the Dubai Fountain and Dubai Mall. Alongside Tasca, the signature Portuguese restaurant, the resort boasts a unique Japanese Warayakiya-style steakhouse and an array of other equally tempting dining options. See 507 traveler reviews, 876 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #5 of 702 hotels in Dubai and rated 5 of 5 at Tripadvisor. Which languages are spoken by the staff at Mandarin Oriental Jumeira, Dubai? The entire point of booking through AMEX FHR is to use the benefits provided. Book Mandarin Oriental Jumeira, Dubai, Dubai on Tripadvisor: See 553 traveller reviews, 934 photos, and cheap rates for Mandarin Oriental Jumeira, Dubai, ranked #4 of 715 hotels in Dubai and rated 5 of 5 at Tripadvisor. Mandarin Oriental Jumeira, Dubai Features, Jumeirah Beach Road, Jumeira 1, Dubai United Arab Emirates, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. At the Jumeirah Zabeel Sarah (another AMEX FHR hotel) we were treated with respect and as though they really wanted our business. Great stay! Now £504 on Tripadvisor: Mandarin Oriental Jumeira, Dubai, Dubai. Are any cleaning services offered at Mandarin Oriental Jumeira, Dubai? Conveniently located restaurants include DailyDose, Netsu, and Tasca. When I went to the front desk to determine why my key wasn’t working I was harassed by the front desk staff about why I was not out of my room since it was after 12:00pm. Conveniently located restaurants include DailyDose, Netsu, and Tasca. All your comments have been addressed to the concerned departments. When I went to the front desk to determine why my key wasn’t working I was harassed by the front desk staff about why I was not out of my room since it was after 12:00pm. We do hope to have the opportunity to welcome you back soon to our resort. See more questions & answers about this hotel from the Tripadvisor community. Overlooking both the pristine waters of the Arabian Gulf and Dubai’s glittering skyline, Mandarin Oriental Jumeira, Dubai is the closest luxury beachfront resort to Downtown Dubai and to the city’s main attractions: 5 min to La Mer, 15 min to Downtown Dubai, home to Burj Khalifa, the Dubai Opera, the Dubai Fountain and Dubai Mall. I've been coming here quite regularly since MO Dubai opened, most recently last week. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. See 584 traveller reviews, 964 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #8 of 724 hotels in Dubai and rated 5 of 5 at Tripadvisor. Claim your listing for free to respond to reviews, update your profile and much more. Without a doubt, one of the top 5 hotels in the world. Everything was just perfect during this stay. Lots of small attentions at the reception and every day, fresh fruits every day available, fresh bottles and sorbets in the pool, the private beach, etc. Unfortunately a great location and beautiful facility is NOT what makes for an enjoyable visit, it is the people and the service that tie a beautiful location into a beautiful experience. Dear jeremyw967, Thank you for sharing your feedback on TripAdvisor. We always appreciate our guests' feedback and we will use your comments constructively. Yes, dry cleaning and laundry service are offered to guests. When I reminded him that we had booked through American Express Business Platinum FHR and we were guaranteed a late check out he slowly conceded that he was wrong and reactivated my key so we could retrieve our bags. Taxes and fees that are shown are estimates only. Are there opportunities to exercise at Mandarin Oriental Jumeira, Dubai? The guys outside are always freindly. more. Mandarin Oriental Jumeira, Dubai, Dubai: See 575 traveller reviews, 958 photos, and cheap rates for Mandarin Oriental Jumeira, Dubai, ranked #6 of 718 hotels in Dubai and rated 5 of 5 at Tripadvisor. The entire exchange was unprofessional, demeaning and bordered on harassment. Staff were always greeting you while in the lobby. It is wonderful to hear that you enjoyed our facilities, dining options, and above all - we highly appreciate your recognition awarded to our team. We enjoyed our stay and already back home after a great trip. If there is anything that we can do to make your next stay even more comfortable, please do let us know. In the post COVID-19 environment where hotels should earn your business with basic dignity and professionalism DO NOT WASTE YOUR TIME at the Mandarin. Everything was done to make the stay unforgettable and unique. Response from Mandarin Oriental Jumeira Team, Marketing at Mandarin Oriental Jumeira, Dubai, Review collected in partnership with this hotel. Mandarin Oriental Jumeira, Dubai, Dubai: 584 Hotel Reviews, 964 traveller photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #7 of 723 hotels in Dubai and rated 5 of 5 at Tripadvisor. What are some of the property amenities at Mandarin Oriental Jumeira, Dubai? This is easily one of the best hotels in the world and without a doubt the best hotel in Dubai. Regards, Werner Anzinger General Manager. The front desk staff then brought their supervisor over who began lecturing me about how the hotel had been trying to contact me and that I did not have a late check out. Please see our partners for more details. Does Mandarin Oriental Jumeira, Dubai offer any business services? Without a doubt, one of the top 5 hotels in the world. This is easily one of the best hotels in the world and without a doubt the best hotel in Dubai. Overlooking both the pristine waters of the Arabian Gulf and Dubai’s glittering skyline, Mandarin Oriental Jumeira, Dubai is the closest luxury beachfront resort to Downtown Dubai and to the city’s main attractions: 5 min to La Mer, 15 min to Downtown Dubai, home to Burj Khalifa, the Dubai Opera, the Dubai Fountain and Dubai Mall. There are more places to choose from in the Dubai area. Claim your listing for free to respond to reviews, update your profile and much more. We are pleased to learn that you enjoyed your experience with us and look forward to welcoming you back soon. Own or manage this property? Nearby attractions include Mercato Shopping Mall (0.09 miles), Vox Cinemas (0.05 miles), and Grand Cinemas Mercato Mall (0.09 miles). Overlooking both the pristine waters of the Arabian Gulf and Dubai’s glittering skyline, Mandarin Oriental Jumeira, Dubai is the closest luxury beachfront resort to Downtown Dubai and to the city’s main attractions: 5 min to La Mer, 15 min to Downtown Dubai, home to Burj Khalifa, the Dubai Opera, the Dubai Fountain and Dubai Mall. We loved our stay at the mandarin dubai. Dear jeremyw967, Thank you for sharing your feedback on TripAdvisor. This hotel clearly enjoys the referral benefit from AMEX but feels no obligation to honor their contractual obligations. Dear Pauline_HB_2015, Thank you for taking the time to share your feedback with the TripAdvisor community. Does Mandarin Oriental Jumeira, Dubai have an airport shuttle? If there is anything we can do to make your next experience with us an enjoyable one, please do let us know. Very busy at the beach but managed to find a place to sit with family. more. Taxes and fees that are shown are estimates only. Hotel Mandarin Oriental Jumeira, Dubai, Dubai: 578 Bewertungen, 964 authentische Reisefotos und günstige Angebote für Hotel Mandarin Oriental Jumeira, Dubai. The front desk supervisor and his staff ruined our stay with unprofessional, demeaning behavior and harassment. I cannot emphasize how unprofessional and disappointing the Mandarin Oriental Jumeira experience was. The resort’s Kids’ Club combines intriguing and educational activities in a safe environment for kids, allowing parents to relax. We always appreciate our guests' feedback and we will use your comments constructively. The pool on 6th floors fun but music is too loud sometimes and ruins the whole ambiance. Alongside Tasca, the signature Portuguese restaurant, the resort boasts a unique Japanese Warayakiya-style steakhouse and an array of other equally tempting dining options. While we’re happy to learn that you enjoyed the comfort and location of our hotel, we’re very sorry to hear that you experienced some inconveniences during your stay. The kids club with two adorable young women (Puja and Jackie), which my daughter loved, the pools are superb and very safe. The Spa at Mandarin Oriental provides the most extensive range of beauty and wellness therapies in the region. Serving a wide choice of Mediterranean-inspired cuisine, The Bay is a beachside brasserie that boasts a spectacular terrace overlooking the blue waters of the Arabian Gulf. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. Regards, Werner Anzinger General Manager. Is parking available at Mandarin Oriental Jumeira, Dubai? We enjoyed our stay and already back home after a great trip. Everything was excellent and the catering also, the breakfast at the restaurant The Bay, the in dining room service. We will come back without any hesitation. Because of our schedule I specifically booked the Mandarin Oriental as a part of the American Express Fine Hotels and Resorts (AMEX FHR) groups because American Express contractually guarantees a 4pm late check out. Yes, Mandarin Oriental Jumeira, Dubai offers an airport shuttle for guests. Book Mandarin Oriental Jumeira, Dubai, Dubai on Tripadvisor: See 550 traveler reviews, 916 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #4 of 715 hotels in Dubai and rated 5 of 5 at Tripadvisor. We will come back without any hesitation. I should add that the “other staff” in the hotel including bell staff, concierge, restaurant and front door staff were all wonderful, but the leadership of the hotel at the FRONT DESK SUPERVISOR level is awful. rooms are well designed. Does Mandarin Oriental Jumeira, Dubai offer any business services? Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. See 582 traveller reviews, 958 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #6 of 722 hotels in Dubai and rated 5 of 5 at Tripadvisor. Club Rooms and Suites offer exclusive access to The Club Lounge, a sophisticated venue catering exclusively for Club Room and Suite guests. We recommend calling ahead to confirm details. Because of our schedule I specifically booked the Mandarin Oriental as a part of the American Express Fine Hotels and Resorts (AMEX FHR) groups because American Express contractually guarantees a 4pm late check out. Regards, Werner Anzinger General Manager, Hotels near Mandarin Oriental Jumeira, Dubai, Dubai International Financial Centre (DIFC) Hotels, Hotels with Complimentary Breakfast in Dubai, Hotels near The Spa at Mandarin Oriental Jumeira, Dubai, Hotels near Burj Khalifa/Dubai Mall Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near The Emirates Academy Of Hospitality Management, Hotels near American University in the Emirates, Hotels near Hamdan Bin Mohammed e-University, Hotels near University of Wollongong - Dubai Campus. Mandarin Oriental Jumeira, Dubai, Dubai: See 584 traveller reviews, 964 user photos and best deals for Mandarin Oriental Jumeira, Dubai, ranked #7 of 723 Dubai hotels, rated 5 of 5 at Tripadvisor. Overlooking both the pristine waters of the Arabian Gulf and Dubai’s glittering skyline, Mandarin Oriental Jumeira, Dubai is a stunning destination with an enviable beach setting. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Good enough hotel. We are pleased to learn that you had a great experience with us and we all hope to have the opportunity to welcome you back soon to our resort. rooms are well designed. Are any cleaning services offered at Mandarin Oriental Jumeira, Dubai? We are delighted to read that you had a lovely experience with us. Luxury rooms, great food and good employees. Yes, dry cleaning and laundry service are offered to guests. When I reminded him that we had booked through American Express Business Platinum FHR and we were guaranteed a late check out he slowly conceded that he was wrong and reactivated my key so we could retrieve our bags. I calmly reminded the front desk staff that I had a guaranteed late check out of 4:00pm as a part of the AMEX FHR. If there is anything that we can do to make your next stay even more comfortable, please do let us know. The Spa at Mandarin Oriental provides the most extensive range of beauty and wellness therapies in the region. It is wonderful to hear that you enjoyed our facilities, dining options, and above all - we highly appreciate your recognition awarded to our team. Regards, Werner Anzinger General Manager, Hotels near Mandarin Oriental Jumeira, Dubai, Dubai International Financial Centre (DIFC) Hotels, Hotels with Complimentary Breakfast in Dubai, Hotels near The Spa at Mandarin Oriental Jumeira, Dubai, Hotels near Burj Khalifa/Dubai Mall Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near The Emirates Academy Of Hospitality Management, Hotels near American University in the Emirates, Hotels near Hamdan Bin Mohammed e-University, Hotels near University of Wollongong - Dubai Campus. We are delighted to read that you had a lovely experience with us. The hotel is very well located, in a quiet place but not far from the main shopping areas and also with a very convenient small mall in front. Which popular attractions are close to Mandarin Oriental Jumeira, Dubai? Lots of small attentions at the reception and every day, fresh fruits every day available, fresh bottles and sorbets in the pool, the private beach, etc. Everything was just perfect during this stay. at 1:30pm to find we had been locked out of our room. There is nothing that we did not like in this hotel. At the Jumeirah Zabeel Sarah (another AMEX FHR hotel) we were treated with respect and as though they really wanted our business. Mandarin Oriental Jumeira, Dubai, Dubai: See 539 traveller reviews, 908 user photos and best deals for Mandarin Oriental Jumeira, Dubai, ranked #4 of 715 Dubai hotels, rated 5 of 5 at Tripadvisor. The rooms and bathrooms are beautiful and spacious, the care products and toiletries are of high quality. Sincerely, Werner Anzinger General Manager. Overlooking both the pristine waters of the Arabian Gulf and Dubai’s glittering skyline, Mandarin Oriental Jumeira, Dubai is the closest luxury beachfront resort to Downtown Dubai and to the city’s main attractions: 5 min to La Mer, 15 min to Downtown Dubai, home to Burj Khalifa, the Dubai Opera, the Dubai Fountain and Dubai Mall. The entire exchange was unprofessional, demeaning and bordered on harassment. Hotels near Mandarin Oriental Jumeira, Dubai, Dubai on Tripadvisor: Find 47,682 traveller reviews, 50,270 candid photos, and prices for 819 hotels near Mandarin Oriental Jumeira, Dubai in Dubai… Dear Pauline_HB_2015, Thank you for taking the time to share your feedback with the TripAdvisor community. The hotel is very well located, in a quiet place but not far from the main shopping areas and also with a very convenient small mall in front. We were told by the employees about their other hotel in abu dhabi and we want to go visit next time around. Which popular attractions are close to Mandarin Oriental Jumeira, Dubai? Is parking available at Mandarin Oriental Jumeira, Dubai? The pool on 6th floors fun but music is too loud sometimes and ruins the whole ambiance. What are some of the property amenities at Mandarin Oriental Jumeira, Dubai? While we’re happy to learn that you enjoyed the comfort and location of our hotel, we’re very sorry to hear that you experienced some inconveniences during your stay. I will be filing a formal complaint with American Express about the Mandarin. Our room looked the sea ocean and views of the pool. We arrived at 6am and our room was ready which was a blessing with kids! See 553 traveler reviews, 934 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #4 of 715 hotels in Dubai and rated 5 of 5 at Tripadvisor. Beautiful hotel, EXTREMELY UNPROFESSIONAL front desk staff/supervisor, The Mandarin Oriental Jumeira is a beautiful hotel in an great location. Great stay! 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