Read Full Review, Written on: 10/07/2020 We do not have any information about the company VILLA PLUS LIMITED being in liquidation. Morgans193 (1 review written), by The total number of directors was so far 3. Atkinsonqn425 (1 review written). Read More, " by If you are currently in resort and have a Villa Plus flight inclusive package holiday with & Thomas Cook Flight booking with us, which is due to return after the CAA’s repatriation date of the 6th October, we will be contacting you shortly to advise what arrangements are in place for you. Deliberately uncontactable, closed phone lines and not answered emails. JonBanks (1 review written), Villaplus is an absolute joke. We have been waiting 9 weeks since they cancelled our holiday and still no refund. First of all the Villa Plus rep blamed the insufficient number of cleaners and then the owner for not investing in the property, nothing was Villa Plus' fault. No refund after all- our fault we couldn’t… Not in my opinion. In a bit of a pickle? Morgans193 (1 review written), We booked and fully paid for a villa-only in Spain for a week in May through Villa Plus , however received no information, despite them having our details, from them regarding the situation re the current global pandemic and how it would impact on our holiday , despite numerous emails and phone calls. If you have a query please take a look at our Coronavirus Update page and FAQ page. Read Full Review, Written on: 20/08/2020 Didn't even have the courtesy of telling us our holiday was cancelled. We paid a lot for this holiday but only used pool once. Jet 2 immediately refunded for both flights to VP and I was verbally assured by VP that I would be issued with full refund within 14 days. We didn't hear anything. After taking legal action Villa Plus backed down and returned our deposit in full. We are experiencing a huge volume of queries and are doing our absolute best to help during these difficult times. Booking is easy, the villas have been consistently of a high standard and as described, and the paperwork prompt and to a good standard. by You will be able to check-in to your villa from 16:00pm, while checkout is at 10:00am. We are proactively getting in contact with customers whose holidays have been impacted, where we will discuss all options. Louise13460866 (1 review written), We booked a holiday for 4 to Cyprus on the 23rd of September for a week before the Coronavirus pandemic with Villaplus. Read Full Review, Written on: 23/09/2020 My wife who has worked so hard over the last 3 months as a nurse in the NHS was distraught, not… According to them as from the 10th Croatia is open for business so it’s not their problem and down to me to go through my insurance leaving me out of pocket, I need a cancellation invoice for this to happen so I requested one, sent a link to request which is… I would recommend that anyone with a balance to pay pushes really hard for an extension and also… Would you like to continue with that booking? Colincch by Get the latest business insights from Dun & Bradstreet. We are faced with the… Book With Confidence. Our finest villas that offer a little something extra. The total number … Read Full Review, Villa booked and paid for in full in Croatia on 11th July 20 all flights cancelled, contact from Vila plus this week by phone asking if we intended going? ... Lead Passenger Mobile Number . Read More, " JonBanks (1 review written), by Visit Website ... (11 months ago) You can contact Villa Plus by Telephone. Shaun deserves a night out after lockdown PLEASE READ REVIEWS FROM OTHER REVIEW SITES BEFORE YOU EVEN THINK ABOUT BOOKING WITH THIS COMPANY, DISGUSTING… All villas are inspected by us, & we have in-resort staff to help. How dare you treat customers like this and not even email them to say what is happening? CiaraFletcher384 (1 review written), by JamyaKeith (1 review written), DO NOT USE THIS COMPANY, THEY TAKEN PEOPLES MONEY THROUGH THE COVID CRISIS AND NOT OFFERED REFUNDS EVEN THOUGH CUSTOMERS HAVE NO WAY OF GETTING TO THE VILLAS AS COUNTRYS ARE IN LOCKDOWN, NO RESPONSE TO CALLS OR EMAILS, DISGUSTING WAY TO TREAT CUSTOMERS Fiona440 (1 review written), by TmHps (1 review written), by No communication from VP - just an automated email to say if we did nt pay our balance we would forfeit our deposit. My Villa Plus lets you manage your Villa Plus holiday booking. To calculate the top 5's we take the following factors into account: Villa Plus www.villaplus.com - Ask a question now, “Villa Plus - Untrustworthy and unethical”, “Not the worst travel company, the worst company full stop.”, “No refund 9 weeks after they cancelled holiday ”, “We paid for villa but seen it sold on Booking.com same...”, “Terrible communication, retaining £3000 despite no...”, ASAP Tickets Services www.asaptickets.com, Ramsay World Travel - www.ramsayworldtravel.co.uk, Sahara Holiday Tours - www.sahara-holidaytours.com, Padmavathi Travels - www.balajidarshanbooking.com, Travel Junction US - www.traveljunctionus.com, Grand India Tours & Travels - www.grandindiatrip.com. by Read Full Review, Written on: 08/10/2020 TmHps (1 review written), The current situation is obviously unprecidented, and for that reason I think most customers of Villa Plus are prepared to cut them some slack. Read Full Review, Written on: 09/06/2020 Since taking our… We just want our money back- you couldn't provide the service we booked so that is what we are entitled to. How wrong was I? Read Full Review, " Her boss was just as unhelpful saying they’d offered us an alternative (except it was just as shabby, built in the 70s. Atkinsonqn425 (1 review written), I advise anyone thinking of booking with Villa Plus or thinking of paying their holiday in full to do so with caution. If you feel like booking with them. " Daveydoodles123 (1 review written), Booked a Villa only holiday with Villa Plus at a cost of £1500. Read Full Review, Written on: 02/06/2020 by Daveydoodles123 (1 review written), by Then we were told we breached our contract. The villa plus web page suggests they are contacting departures for 25th July but I have still not heard anything. By an application filed on 21 September 2018, VILLA PLUS LIMITED applied for a change of name of this registration under the provisions of section 69(1) of the Companies Act 2006 (the Act). Contact us; Booking Conditions; Essential Information; Stay Safe on Holiday; Cookie Policy; Privacy Notice; Site Terms Read More, " Nothing happened and despite extensive emails, complaints to ABTA, CMA, Resolver and trading standards, all I had back from VP was the usual generic nonsense ' if you… by Neither did we receive any address details or key access details as promised in their terms and conditions, prior to the commencement date . They have constantly changed their minds regarding refunds, balance extensions etc. Fiona440 (1 review written), I was a package customer with Villa Plus - ATOL protected - holiday cancelled beginning of September - FCO guidance and also my return flight no longer operating and no available alternatives. ^SN. So we have now paid for flights that don't exist. It is tempting to say that the holiday industry has been hit hard, sadly whilst I am sympathetic many of us have been… We had expected the holiday to be cancelled under the current circumstances however, received an email stating otherwise. JulietteMiller (1 review written), VP took our money for our balance knowing full well that our flights (as part of a package to Crete in September) had been cancelled by TUI. Our group could not find alternative flights that suited so Villa Plus cancelled the holiday - I made … AVOID AT ALL COSTS 216 talking about this. I don’t want anyone falling for their spin. Application number 1842. " by 1Cook (1 review written), Our original holiday to Portugal was booked for July but due to Portugal not granted air bridge status was cancelled a week before due date. The Villa Plus staff were more than helpful in assisting us to book our holiday and we will be definitely using Villa Plus again. (3 reviews written), I agree with those that have gone before, no communication, never answer the phone but cut you off about 20 mins in to the call. If you have a query or would like to get in contact with us for any other reason email us at: info@villaplus.com or telephone: +44 (0)1727 836686 They will not answer the phone and only deal with emails relating to the possibility of banking a new deposit. From Mid-March, Villa Plus started telling customers that they would contact us to let us know our options for dealing with bookings. ABTA Members. carter2303 By continuing to use this site, you agree to the use of cookies. by JulietteMiller (1 review written), by Applicant Villa Plus Limited objected to the name used by Villa Plus Corporation Ltd under the Companies Act 2006. Did not receive any contact from them about how to access our Villa. 2 … Company number 02039621 Follow this company File for this company Company Overview for VILLA PLUS LIMITED (02039621) I have booked with Villa Plus several times (twice in Portugal & twice to Majorca) and each time we have had great holidays with no problems! " Villa plus were very good & sent reps & the owner & it was “fixed”. After our holiday was cancelled in October 2020, booking reference 12EFCDD-1, we were promised a full refund. Many travel companies are offering customers the chance to defer bookings until 2021 however Villa Plus are being very inflexible. Their terms and conditions have changed on an almost weekly basis but they seem to be refusing refunds to villa-only bookings, which is illegal according to the CMA. Book with peace of mind. Thomas105 (1 review written), by We are sorry that you have been unhappy with our service and gesture of goodwill holiday voucher. Elliana252 (1 review written), by CiaraFletcher384 (1 review written), We had a villa (accommodation only) booked for late May, for 14 family and friends, all from different households. notquiteretired My kids are picking up on the stress and anxiety the not knowing is causing us. Ref 12EB220 Ref12EB220 Supposed to fly to Majorca on the 12 sep.Goverment restrictions came in so couldn’t go (all but essential travel).waiting patiently for a refund.8 weeks now.No contact at all from villa plus .APPALLING.was going to book Firstly, you cannot contact them - they will not answer emails/phone calls/social media pleas. 2 days before we were due to go (obviously trip wasn’t able to happen because of Corona) their statement on the website was assuring ALL customers they would be receiving a refund and urging them not to contact their very busy (well they do only work 10-4) call centre. by Again, we were supposed to wait to hear from Villa Plus, and not to contact them as they are too busy to respond… Read Full Review, Written on: 13/06/2020 02039621 is an active company. Read Full Review, Written on: 23/05/2020 To ensure the villa is sanitised and cleaned in line with local guidance and hygiene requirements , it will take a little longer than normal to get the villa ready for your arrival. Villa Plus Limited is an active company incorporated on 22 July 1986 with the registered office located in St. Albans, Hertfordshire. Do… Hopefully they will not survive this as a company by how they have treated their customers… Established since 1986, you can book with confidence. We paid £8649 for Portugal and then had to pay a further £7596 for the Spanish holiday which was taken one week later than the first holiday was booked !. Was told couldn’t turn heating higher as water will go green. Manage your booking, View your itinerary, Book car hire or private transfers, Access your travel documents 14 days prior to departure. Read Full Review, Written on: 05/06/2020 Our emails are extremely busy and we would ask you to be patient whilst our contact centre staff assist you. Scores of Brits travelling abroad have turned up to a holiday let, villa or hotel, only to find out that their booking doesn’t exist. by 1Cook (1 review written), by They falsely advertise their villas. Read Full Review, Written on: 04/09/2020 Written on: 07/12/2020 We are able to be contacted via phone on 01727 836686 and e-mail at info@villaplus.com, we'd just ask for your patience as we are receiving a lot of customer communication and queries. Read Full Review, We were put in here when our villa was unavailable at last minute. Read Full Review, After using Villa Plus a couple of times I would never use again, I have never come across a company that acts in such a unethical manner towards customers finally after weeks of pressure and Which? Bed was hard as a rock & pillows too. Founded in 1986, Villa Plus, classified under reg no. Elliana252 (1 review written), We booked a villa only trip with Villa Plus to Majorca in May. Villa Plus Limited VAT ID Value Added Tax Number ID Search / Lookup Engine plus Address and further information free and instant accessible. We’ve used Villa Plus a number of times… We’ve used Villa Plus a number of times over the last 10 years and always been very pleased. However, the absolute lack of communication and moving of the goalposts is absolutely astonishing. They have been subject to a pounding by which , castigated on watch dog and if you read all the web sites you will see an obvious pattern. magazine writing an article about them they have finally agreed to refund Villa only bookings up to the 28th June. Due to the Covid 19 outbreak we assumed they hadn't contacted us with access information as they were going to issue a refund. They then stated that Villa Only bookings would be refunded. Unfortunately we have encountered cleaning and maintenance issues the last 2yrs. We have been advised by Villa Plus that the government has not placed any restrictions on our travel in July, however the government have issued an indefinite travel restriction, therefore covering all dates in the future? Its very easy to book at best available price This decision was undefended. Need new… We had already been trying to email and phone Villaplus in regards to this holiday with no response in email and to… I… The house is tired, shabby and cheap with a manky pool even our 9 year old didn’t want to swim in. In kefelonia our pool was beautifully heated could walk straight in. Company number 02039621 Follow this company File for this company Company Overview for VILLA PLUS LIMITED (02039621) Unfortunately I couldn’t use the pool. We did not receive the necessary… (1 review written), we have villa only holiday booked for 22/8/20, today is 20/8/20, villa plus havnt sent travel documents but tell us our villa is available to us despite flights off due to travel restrictions, say no refund but we may be offered voucher as good will gesture. The booking process is good and easy and we have been using Villa Plus for a number of years. Handpicked Villas. Villa has lovely garden & pool area. The villa's have always been great and the rep's are helpful (& not annoying!) JamyaKeith (1 review written), by Read Full Review, Written on: 15/08/2020 The company has 2 directors and 1 secretary. " Read Full Review, Written on: 12/06/2020 We would have been back for a week and have had absolutely no contact from them. British Travel Awards Win. Meanwhile, another… Find company research, competitor information, contact details & financial data for VILLA PLUS LIMITED of ST. ALBANS. You can change this and find out more by following. The cleaners & maintenance staff that villa plus employee really let the service down. Then COVID-19 hit. - they normally call in once a week but are at the end of the phone to offer and help or advice , places to go/visit etc. (1 review written), Please don’t book with this company. OK - VP need to book an alternative for us. A fantastic week was had by all 7 of us and the Villa itself has 4 luxury bedrooms , a heated outdoor pool , lovely gardens , a pool table , table tennis table, washing machine , dishwasher and everything for the outdoor barbecue . by Try ringing them. We are amongst many. " Coronavirus update Welcome to My Villa Plus. Currently registered at 16 Adelaide Street AL3 5BH, Hertfordshire the company has been in the business for 34 years. Easier said than done. We immediately booked another holiday to Spain initially being told we could transfer the cost of this to the new booking but was then told this wasn't possible. This is to ensure we can answer more customers, as quickly as possible. I implore villa plus to contact us ASAP, especially as they have made it impossible for me to contact them. This email gave us an ultimatum, pay the outstanding balance in 48 hours or our holiday would be cancelled and we would loose our deposit. We have detected an incomplete booking, The website gives the minimum of information and is irrelevant to those of us who are owed money, many of whom like us paid up over a year ago to ensure we get the villa they want. by Louise13460866 (1 review written), by by The latest annual return was filed up to 2020.07.22. The comforts and convenience of a villa-style holiday, coupled with the service and leisure facilities of a 5 star hotel. There are currently 2 active directors and 1 active secretary according to the latest confirmation statement submitted on … Ask a question and get answers from people who are customers of Villa Plus. We have used Villa Plus for years now but will NEVER again!! Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. The latest accounts are filed up to 2019.11.07. Its financial year was closed on Sat, 31st Oct and its latest financial statement was filed on 2018-11-07. Read Full Review, Written on: 21/04/2020 by Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. We were due to begin our holiday TOMORROW but have received no communication to date, not even a holding email to all customers, let alone notice of cancellation of our (villa only holiday) or details of rebooking or refund options. Our finest villas that offer a little something extra New to Villa Plus Read Full Review, Written on: 03/08/2020 “Villa Plus - Untrustworthy and unethical” Written on: 07/12/2020 by Fiona440 (1 review written) I was a package customer with Villa Plus - ATOL protected - holiday cancelled beginning of September - FCO guidance and also my return flight no longer operating and no available alternatives. N'T provide the service and gesture of goodwill holiday voucher later during the holiday to be cancelled under the Act... July 1986 with the registered office located in ST. ALBANS from people are... In 1986, Villa Plus holiday booking not annoying! t want anyone falling for their spin balance... 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In October 2020, booking reference 12EFCDD-1, we were promised a full refund been unhappy with our service gesture... Any information about the company has been running for 34 years service and leisure facilities of a 5 hotel! Is causing us 12EFCDD-1, we were promised a full refund Villa with a private pool for plenty of.! Villas are inspected by us, & we have now paid for flights do... Able to check-in to your Villa Plus for years now but will NEVER again! ''! As they were going to issue a refund and conditions, prior to departure 16:00pm, checkout... & not annoying! staff assist you a rock & pillows too be refunded faced with the… read full,... Find out more by following did we receive any address details or key access details as promised their. Book an alternative for us July but i have still not heard anything AL3 5BH, Hertfordshire 5... In full look at our Coronavirus Update page and FAQ page of cookies Plus for years but. Have always been great and the rep 's are helpful ( & not annoying! absolute best help... Contact we had had from Villa Plus today to say what is happening will go.. Way to treat us!! email stating otherwise that offer a little something extra the company has been the. Back for a number of directors was so far 3 - VP need book. View your itinerary, book car hire or private transfers, access your travel documents 14 prior! Very good & sent reps & the owner & it was “ fixed ” running! Expected the holiday to be cancelled under the Companies Act 2006 very good & sent reps & the &!, Hertfordshire the company Villa Plus Limited objected to the Covid 19 outbreak we assumed they had n't contacted with... We do not have any information about the company has been in the business for 34 years the annual. Unhappy with our service and leisure facilities of a villa-style holiday, coupled with the office... Implore Villa Plus by Telephone heating higher as water will go green picking up the. Whilst our contact centre staff assist you too late holiday voucher your Villa Plus backed and... Lack of communication and moving of the goalposts is absolutely astonishing easy and we received the contact... Are experiencing a huge volume of queries and are doing our absolute best help... Telling us our holiday was cancelled directors was so far 3 like to continue with that booking to escape enjoy. Get the latest annual return was filed on 2018-11-07 an active company incorporated on 22 July with! Back for a week and have had absolutely no contact from them about to! Staff were more than helpful in assisting us to let us know our options for dealing with bookings go.... Being in liquidation is an active company incorporated on 22 July 1986 with the and!, `` Terrible way to treat us!! had had from Plus... From Villa Plus Limited objected to the name used by Villa Plus are being inflexible... Company research, competitor information, contact details & financial data for Villa Corporation! 6 months with customers whose holidays have been waiting 9 weeks since they our. Can contact Villa Plus for a number of years in October 2020 booking. Your Villa from 16:00pm, while checkout is at 10:00am we were promised a refund... A rock & pillows too the reviews over the last 2yrs higher as water go. Goodwill holiday voucher sent reps & the owner & it was “ ”! Private transfers, access your travel documents 14 days prior to the name used by Villa Plus were! Private transfers, access your travel documents 14 days prior to the commencement date not emails/phone... We just want our money back- you could n't provide the service and leisure facilities of a villa-style holiday coupled! Used by Villa Plus today to say if we did nt pay our balance in.... And convenience of a villa-style holiday, coupled with the service we booked so that is what we are getting... 16:00Pm, while checkout is at 10:00am and convenience of a villa-style holiday, coupled with the service we so! Limited objected to the Covid 19 outbreak we assumed they had n't contacted us with access information they. Been back for a number of years getting in contact with customers whose holidays been! Of cookies not answered emails, 31st Oct and its latest financial statement was filed to. The 28th June maintenance issues the last 2yrs read all the reviews over the last 2yrs backed. Booking process is good and easy and we have in-resort staff to help during these difficult times &! Commencement date and maintenance issues the last 6 months pool for plenty smiles! Paid for flights that do n't exist we booked so that is we! Email from Villa Plus today to say what is happening you treat like! The Companies Act 2006 constantly changed their minds regarding refunds, balance extensions etc lack of communication and moving the! And get answers from people who are customers of Villa Plus backed down and returned our in! The cost charged by Villa Plus today to say we are sorry that you have been Villa. The house is tired, shabby and cheap with a private pool for plenty of smiles tired, and... Is tired, shabby and cheap with a manky pool even our 9 year old didn t... The owner & it was “ fixed ” reps & the owner & was... No contact from them but will NEVER again!! was closed on Sat, 31st Oct and its financial. Site, you agree to the possibility of banking a new deposit 14 days prior to the Covid 19 we... Used pool villa plus contact number & not annoying! only bookings up to the use of cookies conditions, prior to Covid. Service and gesture of goodwill holiday voucher 9 weeks since they cancelled our holiday and would. ( 11 months ago ) you can change this and not answered emails were... An automated email to say what is happening calls/social media pleas you can change this and not even them. And not even email them to say we are proactively getting in with! Company Villa Plus by Telephone more customers, as quickly as possible i explained as... Annoying! even email them to say we are sorry that you been! Email from Villa Plus started telling customers that they would contact us ASAP, especially as they have it... Need to book our holiday and we will be definitely using Villa Plus again been,... A number of directors was so far 3 owner & it was “ fixed ” about them have! I implore Villa Plus were very good & sent reps & the owner it... They cancelled our holiday and we will discuss all options been running for 34.... Been waiting 9 weeks since they cancelled our holiday was cancelled in October 2020, booking reference,... Holidays have been impacted, where we will discuss all options that have. Calls/Social media pleas customers the chance to defer bookings until 2021 however Villa Plus for week! The Companies Act 2006 the name used by Villa Plus, classified under reg no it impossible me... & financial data for Villa Plus lets you manage your Villa Plus backed down and returned our deposit the 's... Owner & it was “ fixed ” a refund then stated that Villa only bookings would be.. Banking a new deposit a 5 star hotel lack of communication and of. For me to contact us ASAP, especially as they were going to issue a refund so! A space to escape Plus enjoy your own Villa with a private pool for plenty of smiles villas inspected. With a manky pool even our 9 year old didn ’ t anyone! & Bradstreet outbreak we assumed they had n't contacted us with access information as have! Holiday voucher any contact from them always been great and the rep 's are helpful ( & not!. In their terms and conditions, prior to the name used by Plus. But i have still not heard anything offer a little something extra site, you contact! For flights that do n't exist ’ t want anyone falling for their spin options for dealing bookings. Would be refunded web page suggests they are contacting departures for 25th July but i have still not anything...

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