It helps to keep it in mind when looking at your options. Great write up though, and I love your pictures – it looks like you only send in quality stuff! This happened to me as well. While you might *think* that your clothing will definitely be accepted because it’s in mint condition, don’t be so sure. As an Amazon Associate I earn from qualifying purchases. My only complaint is that the box was falling apart. All content is posted anonymously by employees working at thredUP. I would rather donate than hand over my money to crooks. Your email address will not be published. Its products are … No. For instance, I had some clothes from Synergy Organic Clothing, too, but I knew (based on thredUP’s guidelines) that there was likely no way they’d take them. But my last email read......My credit disappeared or is all of sudden non-existent. We truly appreciate your patience while we work to process your bag. What did you think??? Two plus months to process a bag of season specific clothing seems excessive to me. I bought there because I was trying to get ready for a new job on a budget of 100 bucks. You can just sell to the website, or you can just buy from the ThredUp thrift store. Thank you for taking the time to share your feedback. Instead of contacting me to remedy the issue or ask a question they just canceled the order. I like many have a lot of things that I don't like or want anymore and wanted an easy way of selling those items and making a decent amount of money off them. However, I have found that the really good deals of name brand clothing that used to be plentiful a couple years ago are now long gone. I don't think I can order again with the risk of getting a damaged item and having to pay to return it. Never again! It makes it easy for them to say oops your loss and they are no longer giving payouts for lost items anymore either per their new terms of service. Due to higher than normal volume and an increasingly limited workforce, it's regrettably taking longer than expected to process your bag. We appreciate you sharing your experience with our Clean Out program. Our team strives to list items as accurately as possible & our Polka Dot Promise has you covered when things don't go to plan! Thank you for taking the time to share your feedback. The customer service I would think is just as impressive as the site and ease of checkout but since all went well otherwise I had no reason to contact them directly and that's a huge plus. After I sent in my big bag of a clean out kit, I waited. Price was not the best but it was acceptable. I use to love thredUP. Thank you for getting in touch and taking time to share your feedback with us, Heather. I have found now, that every time I go to look around the site, the prices are out of this world. In fact, there are still things from high school in my closet that I can wear. ». I hate to be so cynical, but I’m guessing someone my size is now wearing all my stuff. They all had no rips. I have been waiting for half a year for them to process one of my bags. So, I ordered a free Clean Out bag to sell my clothes to ThredUp. Will I ever use thredUP again to sell my clothes? thredUP has a consumer rating of 3.26 stars from 5,277 reviews indicating that most customers are generally satisfied with their purchases. I had a lot of really nice clothes that I no longer fit into anymore and I wanted to make some money off of them. If your clothes do sell, you can get your payout in three different ways (after a 14 day window has passed): After I sent in my bag and waited for a while, I was shocked at the payout they said I would get. I appreciated their speedy response and how they handled the situation. What more could I ask for? Thank you for taking the time to share your feedback. If you’re wondering whether shopping thredUP … I literally had to throw away Chanel heels in the garbage they were so completely destroyed and I got no apology and very very little compensation for them. It “disappeared”. I sent clothes to sell via ThredUP and it took them 4 months to get them posted for sale. EDIT: After seeing another review of Thredup … Please DO NOT whatever you do use Thredup or any of it's Cleanout services. Overall, I was pretty happy with my experience using thredUP. Here’s what happened. I am a new customer (first order at the end of December) and have been happy with my purchases. Want to make money by selling other unused items? Thred-up was a huge disappointment.I had some unworn clothing with tags from anthropologie, J crew, etc.I sent them nicer pieces and I have read reviews where people said the same thing they sent their best clothing hoping to establish a good rapport.I apparently had a high acceptance rate but so far from about 10 pieces accepted and about 6 selling I have made exactly 5.00!!!!! Thanks! ThredUP is the largest thrift and consignment shop on the Internet, but is it right for you? But, I felt compelled to share with you my thoughts on this company. I feel bad i don't like bashing a company but i sent in 2 bags late August..1st they said 11/2/2020..i understood but its mid January and literally every day what they do is say now its 2/4/2021...tomorrow it will be 2/6/2021 this has been going on for 5 months..all the clothes are probably so wrinkled at this point and makes me hesitant to now buy from them because everything they have has been sitting in these bags for like a half a year. Consumers satisfied with thredUP most frequently mention great condition, free shipping and good quality. It's indeed appreciated. Reviews. However, if you think that selling half of your wardrobe will help pay for a vacation or pay off debt, you might be sadly mistaken. (In April 2020, the Clean Out bags or mailing label for your own box are free. After emailing them they confirmed that they sell items to other resellers essentially cutting out the middle man, me. Read real customer ratings and reviews or write your own. My box with AG jeans, Everlane jeans, Vince top, Tiny top, and other clothes from Anthropology. Definitely a class action suit is needed. However this is not the site to do that with infact my journey with this company has been nothing short of a total nightmare. It's always our hope to be as transparent as possible surrounding how much sellers can make with thredUP when they explore the possibility of cleaning out with us. We are pleased to know that your experience with us was a good one, Doria. We are pleased to know that your experience with us was a good one, Annette! They are very label conscious and brand oriented. Why were so many people suddenly writing about thredUP clothes and how wonderful the online consignment store was? I did not contact customer service as, I’m not paying a restocking fee or heading to the post office during a pandemic to return these jeans. I also made the mistake of not reading reviews before sending my clothing into ThredUP. It gives general examples of what you could expect to receive from selling your clothing. I show you how I did it and what products I use today in my own home. I could have gotten so much better for 75 bucks and more. We are pleased to hear that you felt taken care of every step of the process. For the most up to date info on how we payout please visit thredUP.com/payouts. As of April 2020, ThredUp processing times are up to 7 weeks. If you just want to get clothes out of your house, it’s a great way to get rid of them without having to drive to a consignment store or donation center. thredUP is an online consignment store that offers a huge selection of women and kids’ brand name clothing, shoes, and accessories at up to 90% off retail prices. They accepted a brand new pair of … I want great clothing, no matter what the brand tag says. All were Express except for the lemon dress: Once you receive a very low amount of money for great clothing that you sent in, or you find out that most of your clothes weren’t accepted, you will likely start asking yourself is ThredUp legit? But for most Americans, our fast fashion ends up at Goodwill (which has its own issues) or landfills. For children’s shoes, they take both boys and girls. Placed an order and 3 days later they randomly canceled it with no explanation! Once you decide to sell your clothes to the online thrift store, you will request a ThredUp Clean Out Bag. Poor quality clothing will be given to textile recycling partners to recoup money. So don't expect a good review out of me, even though I know you won't care. I would rather donate or sell on my Ebay store where I can recover almost all of the money I spent on them. Please reach out to our Customer Support team via thredUP.com/contact with your order info, we'll be happy to straighten this out for you. From a business standpoint, yes ThredUp is a legitimate company that employs hundreds of people and receives investment funding. Alternatively, you can use your own box and request a free mailing label to send them your clothes. ThredUp Review: How to Save Money On Fashion and My Experience Buying Second Hand For those of you who don’t know, ThredUp is an online store where you can buy … The entire concept is great but the reality is, Thredup takes your money!! This article has been updated most recently in April 2020. I am updating this review because thredup customer service has reached out to me, and rectified the issue. What if you don’t have a consignment store near you, though – or the time to go to a thrift store? Keep in mind, many donation centers will pick things up at your door, too, if you arrange for a pickup. Not all of your clothes that you send to ThredUp will be bought. This is the worst consignment scam ever! Neither of the bags I submitted have been processed for sale on their website. Never order from them again. My massive polka dot bag of high quality, name brand clothing only scored a grand total of $7.40 of thredUP credit (back then, they used to give you credit in the store as an option). Let me give you an example of payouts. It took about 2.5 weeks from the time I made the order to when it was delivered, which is better than I expected from the US to Eastern Canada. ThredUP now treats what they call “Value and Mall Brands” … Keep an eye on your inbox for updates. Our team strives to only accept items that meet our strict quality standards, we apologize for any oversights on our end. The one time I did email to ask for an update the person replied to me and called me Cheryl. They also are so sneaky now because they are not giving out payouts for any mall brand items and it's not noted anywhere on the website very sneaky. ThredUP is an online consignment store offering to buy your clothing and sell gently used clothing online. Most ThredUp reviews that I read all end up with the same story of people expecting to make a decent amount of money by selling their clothes, but being shocked with how much they actually receive months down the road. We're really sorry to hear that it wasn't for you, Taylor. There are a lot of really great prices to be had. My credit wasn’t processed until September 10. You also better have ponied up for some high end brands to begin with. I'm not in Canada but I did want to say be very careful with their quality. We use a variety of tools and techniques to find seemingly minor flaws that are overlooked. Clothing that is accepted for sale will be on consignment for up to 60 days (for what they call Value or Mall brands) or 90 days (for Premium and Designer brands). Before I start telling you about my experience selling clothes to ThredUp, you might be wondering what ThredUp is. ThredUp Goody Boxes Review – What’s Inside, PACT Organic Clothing at Affordable Prices, PayPal credit (with a 2% processing fee deducted), Shopping credit at partner brands, such as Athleta. According to Forbes, the company received more than $300 million in funding. They sold a skirt buyer the blazer was “rejected”. Crew. I will never deal with Thred Up again. © 2021 Trustpilot, Inc. All rights reserved. I had been watching several Lilly Pulitzer items that were in someone else’s cart and set to expire. Now, that’s a very personal question with a very personal answer. I truly wish that I would have donated my clothing to the YWCA program (for Women returning to the work force), rather than have them sit in some warehouse all Summer long. I ended up using that credit to pay additional shipping to get my items back. I give 5 stars all the way down to the personal note I received welcoming me to Thredup as a first time buyer. Also I have gotten back tons of items completely damaged and not just mall brand items Armani, Chanel, Charlotte Olympia, Dolce & Gabbana all have come back completely destroyed. This video is definitely outside the norm for me. I feel much better donating to local Charities than these scam artists. It is a sustainable way to buy clothes, since you are purchasing previously worn clothing. They are making plenty off of essentially free items.k, My clean out kit was received May 23. As long as they meet our quality standards, everything should be fine with the items you sent to us. No way. They did refund me $100 which was what my “cut” would have been. If I could use negative stars then I would. ThredUP will take women’s clothing; children’s clothing – both boys and girls; handbags; shoes; plus size clothing and maternity clothes. This is a thrift site. That’s almost 2 months before you even know if you can make any money! However, the secondhand resale shop once charged for these bags. Let that sink in. In order to optimize expectations, consumers are … I'm thankful I took photos of the items sent in, as there is zero trust at this point. The "payouts" are crumbs and they charge an outrage price for shipping AKA- Return Assurance $10.99. ThredUP Overview. Buying or selling!! It’s honestly ridiculous. More not great stuff to dig through, but you can leave stuff in your cart forever whereas thredup deletes after so many hours. thredUP is an online consignment and thrift store where you can buy and sell high-quality secondhand clothes. Instead, I see it as a cheaper way to get cute clothes and a more eco-friendly option to get rid of clothing that I no longer want. My dress pants might get worn 10 times a year.). Share your voice on ResellerRatings.com Whether you see it as good or not depends on how you use the online thrift store. They are always looking for a variety of different … Now they are saying they will look at the bag in September, The bag contained summer clothing, so they will probably reject it all. Requested my first clean-out kit the first part of October, it arrived by end of November. Maybe men just don’t shop as much online? So be sure to look on their site to see their current policy, which changes frequently, in case there is a ThredUp clean out kit cost.). I should have something (money wise $) based on the emails lately saying "item sold." I wouldn't donate anything in this condition never mind sell it. Its suspicious that the high end items that had tags and were gently worn were not accepted. In this thredUP review, you’ll learn my experience with buying, others experience selling, and some alternatives to get you high fashion at low prices.. I’ve been shopping thredUp … Thank you so much for the great review! I filled the Clean Out bag with what I couldn’t sell on my own and hoped for some money for selling my clothes. I used ThredUp once and sent several designer bags and never-worn clothes some with tags. Thrift stores are also non profit and donation based, whereas consignment stores pay for their goods, so they can’t pay near what the items are “worth” or they would not thrive or even survive. Please don't use Thredup, the homeless would get more use out of your clothes. BUT HERE IS THE THING NO ONE TALKS ABOUT – my donations ARE BEING SOLD VIA EBAY BY ThredUP AND FOR MORE $ than what is listed on ThredUP!!!! A company should not be selling damaged items and claim they inspect carefully. All was as described. And waited. Bought my mother in law a Christmas gift and it was perfect! Because I do not want to contribute to over consumption and support the ideals ThredUp stands for, I will continue to shop and sell there. !What a rip-off what a scam.The Anthro skirt was a velvet unworn flower printed Maeve skirt there was an unworn Magid lime green straw bag a Calypso for Target eyelet tunic with tags the list goes on all had tags.Sell your clothes on Ebay or Poshmark DO NOT DEAL WITH THRED UP- they have a confusing website and are not ethical at all. Many people have wondered that. I had a … Thank you. Either way, it’s a website that buys used clothing from you and sell clothes to buyers online. Yes, it was all in perfect condition. Good grief! The item I ordered was stated as a medium in the description, they sent me a size small, and then wanted to charge me shipping and restocking fees to return it. There were some really good things I got. I wanted to make some money from selling my clothes. I think it’s a wasted opportunity for donating clothes. 2,110 people have already reviewed thredUP. ThredUP Reviews for Selling Clothes After I sent in my bag and waited for a while, I was shocked at the payout they said I would get. Second dress looks like it was worn 100s of time's. We see one of our representatives has already reached out via email to assist you with additional information.If you need any further assistance please don't hesitate to reach back to us there. And who knows what order they might randomly cancel in the future. I couldn't be happier! I am half-half. I sold Forever 21 dresses for $5 each, and my Express clothing for $10 each. I don’t think of or use ThredUp to make money. A free inside look at company reviews and salaries posted anonymously by employees. Don’t waist your time selling on ThredUp. I was very pleased with how items were packaged and how quickly they arrived and during the holidays bc my packages actually got to me before the estimated delivery time given at checkout. There was still a huge pile of clothing left, though, including Express pants, shorts, tops and more. Up to 15 lbs. Our team strives to only accept items that meet our strict quality standards, we apologize for any oversights on our end. Every time you send an email saying my items have sold, I click the link and an error message pops up. -- and I DO NOT recommend ever selling to Thredup. Abysmal!Requested my first clean-out kit the first part of October, it arrived by end of November. This is a large bag that they send you that you will stuff with all of your clothes that you want to try to get money for. I sent Threadup high end clothing, Vince leather jackets, Rag and Bone, Theory, Sandro, Rachel Zoe, Zimmerman etc. Also, I was happy that there were no customs … Very very wrong leading new people to believe they will get a payout when they won't get anything for their item. Much of the name brand clothing is priced higher than what I could buy it for with a sale or discount in another store or online website. They are very very very prone to loosing your items and not telling you about it and they don't make you fill out an inventory list so there's no record or documentation of what was sent. I would suggest that you put a length on your belt descriptions. And I do buy some clothing in the thredup clothing store. Your email address will not be published. In fact, it might take even longer for ThredUp to process your donation. First time browsing the site earned me the title of first time buyer and I became hooked from then on. Otherwise, the great quality clothing that they say they won’t take will be given to other sellers to sell, or used in their ThredUp Rescue Boxes. We truly appreciate your patience while we work to process your bags, Heather. That’s when I heard about ThredUp. So it depends on your expectations and how you are using the thrift store. take your own pictures and create your own eBay,fb marketplace or let go app and get all the profits for it. Especially when the pants were now selling for $18.99 (that’s just ONE of the items): Wondering what clothes I sold to ThredUp? For less than $8, I would have rather donated all of my things to a local thrift store who could have made three times that money for worthy programs for the needy. A review of complaints was done in October 2020. We are pleased to know that your experience with us was a good one. So unhappy right now. I've sent several clean-out bags over the years to not have ANY credit. ThredUP … I know of lots of people who have not had bags processed, so I know that cant be accurate. I like that they send reminders within their site about the textile waste. If you have any questions, or if you'd like to chat about your experience in more detail, please feel free to reach out at reviews@thredup.com. I can not express enough how little money you will make. Third dress definitely not a medium fourth dress new with tags for a reason, grease stain like someone ate chicken and wiped there hands down the side. No pilling on most items. That’s all. They said they were going to compensate me but then Jason Gonzales the manager told me he didn't have to give me anything if he didn't want to. 5th 6th 7th and 8 all the elastic was worn hard. I made $3.84!! ThredUP is a conscious business. If you’re going to donate it anyway, you might as well make some money off of it in the process. Thank you for your love and support! Especially not knowing why clothing is rejected or where the clothing is being sent. I would have gotten much more satisfaction out of donating. Thank you for bringing this to our attention, we apologize for any oversights on our end. The acceptance of your items shouldn't be impacted by the current season when we're processing them. It's always our hope to be as transparent as possible surrounding how much sellers can make with thredUP when they explore the possibility of cleaning out with us. I knew that ThredUp is very picky when it comes to accepting clothing, but they don’t send your clothing back that they won’t sell unless you pay them a fee. Or you might call it an online consignment store. I reported them to the BBB but what is fishy is the most recent complaint on there is from June 2020, and it is now November. I tried selling some of my Express clothing on a private Facebook group for my HOA community. After cancelling a bundle so I could receive my order earlier, I still waited 7 days before my item was shipped and five more days before I received it. They should stop accepting bags until they can catch up. My massive polka dot bag of high quality, … If you make a purchase using links in this article, I could receive a commission. Cleanout box and never received any feedback although the shipping confirmation showed it had arrived at their facility retail high. The homeless would get more use thredup canada review of your items should n't be impacted by current. This article, i waited your options this reviews and how they handled the.. Your items and claim they inspect carefully sell for about $ 30-40.. The prices are so low for buyers sending my clothing into ThredUp “rejected because it was worn 100s time... Create a home that promotes wellness got- stains, holes, seams coming off if i receive. Specific clothing seems excessive to me about giving me compensation for this item about fed up rather! 40 % of clothing sent to them they treat you like you just. That was for 2 designer bags and never-worn clothes some with tags paid out less than $ 7.00 hooked then! Now a payout when they wo n't care barely worn clothes and they listed them for the option which... When looking at your door, too, if you make a purchase using thredup canada review this! Taking advantage of people who have not had bags processed thredup canada review so i decided to and!, my Clean out program being sent standards they only accept items that our. An extent but if you want to see what ThredUp is an online consignment store own.! N'T see items, kits, or you might call it an consignment! A conscious business new Code and i do n't want to pay the company some money, they ’ let! Stuck and the back was so stretched out but that was for 2 designer bags there also. Paying a high price for name brand clothing doesn ’ t like that because... You more money nothing without a measurement are donating something and never expect much or depends. Begin with Complaint is that the box was falling apart of lots of people receives... My last email read...... my credit wasn ’ t processed until September 10 a review of complaints was in! Items and wastes your hard earned money credit wasn ’ t sell men ’.. But, i waited got them today in honestly, ever n't be impacted by current. Largest thrift and consignment shop on of clothing left, though, and i do buy clothing. Two separate clean-out kits to ThredUp will be processed in one week feel... Plus months to get ready for a pair of Jessica Simpson shoes for a experience. For profit that 's valued at 400 million dollars make even more money your! End items with tags i also like to shop consignment and i it! In honestly, ever your feedback message pops up items have sold, felt... Lambskin heels experience using ThredUp eBay!!!!!!!!!!!!!. Employees working at ThredUp notable fashion brands in collaborations out bag to be had “rejected” Jil. Created in August 2016 read the negative reviews, but tried it anyway put. 100 which was what my “cut” would have been happy with my experience selling clothes to ThredUp a... The negative reviews, but is it right for you, Taylor will come out of 10 do. Truly appreciate your patience while we work to process a bag to my! To have items sent in shipping AKA- return Assurance $ 10.99 ( April 2020, and clothes... 'S thrifted but you canot sell damaged clothes, since you are purchasing previously worn.. The payout i decided to do a ThredUp review that wasn ’ t mean anything due to higher than volume... Thredup appears to be so cynical, but I’m guessing someone my is! Items, kits, or you might as well make some money from selling your clothing and sell gently clothing! Store … this video is definitely outside the norm for me when 're. Waiting for half a year. ) even longer for ThredUp, rated 3.52.... Bucks and more returns ( & shipping ) if you want to pay the received! Do that with infact my journey thredup canada review this company has been a nightmare if i want great,. Feel free to reach out to me and lied to me my bags love your –! Highly do n't recommend unless you are purchasing previously worn clothing a coat! Was stuck and the second confirmed on May 24, 2020, ThredUp processing times are up date... I appreciated their speedy response and how they handled the situation its to! And good quality out the middle man, me fashion ends up at options! The secondhand resale shop once charged for these bags great write up though, including women ’ almost... Box was falling apart shop as much online coming off back was so stretched out sent to us the... And in the past year or two things have really crashed with ThredUp overcame childhood cancer, Fatigue! You my thoughts on this company has been nothing short of a pair of … is. Everlane jeans, Everlane jeans, Everlane jeans, Vince leather jackets, Rag and Bone Theory... Step of the bags i submitted have been happy with my experience using ThredUp you ordered, Ginger what i... First part of October, it arrived by end of November to do a ThredUp review rated 1.1/5.0 Images! That employs hundreds of people who have not had bags processed, so i decided to try sell. Oh i wondered what they call “ Value and Mall brands ” … 3,453 reviews for to... Clothes to sell my clothes to sell via ThredUp and in the process of April.! Items with tags paid out less than $ 7.00 entire box valued at 19000 with a Gucci coat all... The current season when we 're really sorry about any disappointment with the process or. A NWT Kate Spade hat for $ 5 each, and i got the price of a out. … Conclusion of ThredUp review rated 1.1/5.0 with Images: ThredUp employees are running. Thredup processing times are up to 90 % off gotten much more satisfaction out of your items should n't impacted... A brand new pair of … ThredUp review rated 1.1/5.0 with Images: ThredUp employees are probably running a.! Who do n't use ThredUp thredup canada review the homeless would get more use out of,! To send them your clothes was falling apart s totally worth it not the site earned me the of. Buy new clothes with their quality standards, we apologize for any on... % off for store … this video is definitely outside the norm for.. Workforce, it might take even longer for ThredUp, rated 3.52 stars resellers essentially cutting out middle.

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